Difficult communication situations
Quick-wittedness (reacting to personal attacks and insults, dealing with dim-witted patter, abusive comments, and killer phrases, as well as ‘bumper-sticker wisdom’ or conspiracy theories)
Difficult conversations (dealing with disrespectful, angry, dismissive people in conversations, reacting to negativity, passivity, or rejection)
Leadership
Executive staff training (clarity of roles, clarity in appearances and communication, power of persuasion, and credibility)
Employee reviews (feedback, criticism, dismissal discussions)
Holding meetings efficiently (results orientation, moderation techniques, dealing with disruptions or people who talk too much)
Convincing, confident appearance
Rhetoric training (appearance, talking, lecturing, presentations, storytelling)
Election campaign training (podium discussions, election events, door-to-door campaigning)
Media training (interviews, talk shows, press conferences)
Sales and negotiation training
Sales training (solution selling, customer orientation, dealing with objections and pretexts as well as resistance and blockades)
Negotiation techniques (preparation, assertiveness, win-win situations)